Learn the fundamentals needed in order to effectively answer questions and troubleshoot issues related to both the Windows and Apple operating system.

Please see IT Staff to obtain a Lynda.com license which, will allow you to view the training courses online.  

Read the documentation and watch the videos below then utilize the specific skill sets covered in the training to create and deliver a presentation to students, staff and/or faculty providing both instruction and troubleshooting steps related to the Apple and Windows operating systems.