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L&C Moodle Resources Moodle Documentation
System Maintenance Schedule
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  2. Service Desk Training

Service Desk Training

Moodle Basics Try This!
Service Desk Badges - Level 3 for 2021-22
Service Desk Badges - Level 2 for 2021-22
Service Desk Badges - Level 1 for 2021-22
Service Desk Life Skills
Lv1 - Service Desk Essentials
Lv1 - Customer Service
Lv1 - Humanity
Lv1 - Workday
Lv1 - Knowledge Base
Lv1 - Work Order Fundamentals
Lv1 - Equipment Checkout Basics
Lv1 - Password Basics
Lv1 - Wireless Connectivity
Lv1 - Phone Support Basics
Lv2 - Classroom AV
Lv2 - Computer Troubleshooting
Lv2 - Equipment Checkout Intermediate
Lv2 - Video Conferencing
Lv2 - Remote Desktop
Lv2 - Colleague Basics
Lv2 - Moodle Basics
Lv2 - Google Apps
Lv3 - MS Office
Lv3 - Computer Operating Systems
Lv3 - Digital Photography
Lv3 - Photo Editing
Lv3 - Video Editing
Lv3 - Graphic Design
Lv3 - Desktop Publishing
Moodle Quiz Playspace
IT Service Desk
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