
- Teacher: Robert Truman


Lewis & Clark College Support Staff Association, Local 4912, affiliated with the AFT-Oregon, American Federation of Teachers, AFL-CIO.
Learn the fundamentals needed in order to effectively answer questions, provide direction and troubleshoot issues related to passwords. Be able to walk users through the steps of changing and resetting their LC passwords.
Read the documentation and watch the videos below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn the fundamentals necessary in order to effectively answer questions, reset voicemail passwords and troubleshoot issues related to the Cisco VOIP phones.
Read the documentation below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn the basics of the IT Service Desk in order to successfully manage and perform the responsibilities of the Service Desk Technician position.
To gain a solid understanding of the fundamentals of wireless networking while developing a strong working knowledge of SafeConnect, guess wireless access, and troubleshooting wireless network issues.
Read the documentation and watch the videos below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn how to easily navigate through Workday and the process for accurately completing and submitting time cards.
Read the documentation and watch the videos below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn the fundamentals needed in order to effectively answer questions and troubleshoot basic issues related to Colleague.
Read the documentation below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn the fundamentals necessary in order to effectively answer questions and troubleshoot basic issues related to both PC and Mac computers.
Read the documentation below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn the fundamentals needed in order to effectively answer questions and troubleshoot issues related to the Google suite of applications such as Mail, Calendar, Drive, Groups, Docs, Sheets, and Slides.
Read the documentation and watch the videos below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn the fundamentals necessary in order to effectively answer questions and troubleshoot basic issues related to Moodle.
Read the documentation and watch the videos below and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn how to use Bomgar to connect remotely to a user's computer as a means of furthering your ability to effectively troubleshoot issues. Also learn about VPN and how it can be used to connect remotely to the Lewis & Clark network.
Read the documentation and watch the videos below, successfully complete the one-on-one training and receive 90% or higher on the quiz to complete this course and earn your badge.
Learn the fundamentals needed in order to effectively answer questions and troubleshoot issues related to both the Windows and Apple operating system.
Please see IT Staff to obtain a Lynda.com license which, will allow you to view the training courses online.
Read the documentation and watch the videos below then utilize the specific skill sets covered in the training to create and deliver a presentation to students, staff and/or faculty providing both instruction and troubleshooting steps related to the Apple and Windows operating systems.
To gain a greater understanding of the fundamentals of digital photography while developing a working knowledge of exposure, composition, lenses, lighting and shooting in RAW format.
Students can work with IT Staff to create a photography project, utilizing the specific skill sets covered in the training, benefiting the IT Service Desk.
Learn the fundamentals needed in order to effectively answer questions and troubleshoot issues related to the MS Office suite of applications such as Word, Excel and PowerPoint.
Read the documentation and watch the videos below and receive 90% or higher on the quiz to complete this course and earn your badge.

Resources for Math MAT candidates and possibly EC/EL candidates interested in pursuing the Basic Mathematics Endorsement.
Overview of the fundamental assumptions and ideas
of general systems theory and the basic premises
of theoretical orientations within family
therapy.
Overview of the fundamental assumptions and ideas, of general systems theory and the basic premises, of theoretical orientations within family, therapy.


